Digital Defense. Human Connection.
MagnusMSP is an exclusive, member-based IT partner for small businesses in Blount, Sevier, and Knox Counties. We partner with owners who treat technology as essential—to run smoother, serve customers well, and safeguard the business.
Membership is alignment, not pressure. Members commit to a practical baseline of essentials that protect the business and its customers. We guide you to that standard and keep it current, so issues stay low, and operations stay steady.
We’re intentionally small so we can know our members well. Automation and AI handle the routine work; our team handles the judgment calls. That keeps costs realistic while giving you a dedicated IT representative who advocates for your business.
Assess & Align
How it works: We start with a short Member Assessment—learn your business, run a quick health check, and agree on a practical baseline that fits your needs. Clear expectations, no guesswork.
Onboard & Standardize
How it works: We implement the essentials, tidy up what’s there, and document vendors/devices. Your member portal is set up so requests, statuses, and updates are straightforward.
Operate & Improve
How it works: We monitor and maintain in the background and step in when judgment’s needed. You get simple monthly insights with clear next steps; bigger needs use one straightforward member rate.
Why membership matters now
The bar is rising: attacks look more convincing, tools are multiplying, and proof of good practice is increasingly required. Basics—done consistently—make the difference.
- Email & payments are prime targets. Many incidents start with convincing messages or invoice changes. Our baseline strengthens identity and approvals to prevent costly mistakes.
- Tool sprawl = blind spots. With many vendors and apps, issues bounce around. We document the environment and take point so there’s one accountable team.
- Small gaps become downtime. Missed updates and stale settings add up. We keep the essentials current so systems stay predictable.
- Compliance is tightening. Insurers, partners, and regulations expect evidence. If you handle regulated data (e.g., HIPAA), we help align to practical controls and keep them auditable.
- AI makes scams look real. You need sensible standards and quick guidance from people who know your setup.
How membership helps: We set a practical baseline together, bring you up to it, document it, and keep it current. Routine work is automated; judgment calls are handled by a team that knows your business—so operations stay steady.
Core & Member Project Services
Core Membership Services (included)
- 24/7 Remote Monitoring
- Automated Patching
- Endpoint Protection & Hardening
- “Pooled Time” – Help Desk Support
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Cybersecurity & Compliance (Member)
- Email & identity security
- Firewall / network standards
- Risk & compliance alignment (HIPAA)
- Security awareness & testing
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Cloud & Productivity Services (Member)
- Microsoft 365 / Google Workspace
- Migrations & consolidation
- Collaboration & light automation
- Data retention & access controls
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Strategic IT Consulting & vCIO Services (Member)
- Roadmaps & budget planning
- Lifecycle & standards
- Vendor & licensing strategy
- Quarterly executive reviews
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