Mountain town in East Tennessee at dusk

Digital Defense.Human Connection.Built for Main Street, Not Wall Street.

MagnusMSP is your local IT partner, serving East Tennessee with security, reliability, and community focus.

Why Magnus

Cyber threats are evolving, IT is getting more complex, and small businesses rarely have someone in their corner to navigate it all. Every community deserves affordable, honest technology representation — and that's exactly why we exist.

The threat landscape isn't slowing down.

Ransomware, phishing, and social engineering attacks are targeting small businesses more than ever — because attackers know most don't have the resources to fight back. You need a partner who's watching.

Email is still the #1 entry point.

Most small businesses still rely on free consumer email with zero protection. We help you move to a business-class platform and lock it down — with identity verification, threat filtering, and team training.

Small businesses deserve real representation.

Most can't afford a CTO, a security team, or a vendor advocate. Magnus fills that gap — providing enterprise-level guidance and protection at a rate that works for Main Street, not just Fortune 500.

AI keeps costs down. Humans keep you covered.

Automation handles monitoring, patching, and routine tasks — so your rate stays low without sacrificing quality. When judgment, communication, or a real conversation is needed, that's when we step in.

One team. Whole picture. No finger-pointing.

No more juggling vendors who blame each other when something goes wrong. We document your environment, track every change, and take ownership — so nothing falls through the cracks.

Proactive maintenance. Built-in compliance.

Patches, updates, monitoring, and documentation — handled before they become emergencies. When an insurance renewal or audit comes around, you're already ready.

Membership is a partnership, not a transaction — built on honest guidance, shared standards, and a genuine commitment to your success.

See if we're the right fit

How It Works

Every client is a member, not a ticket number. Here's what the journey looks like — and what you get along the way.

Assess & Onboard

We start with a conversation — not a sales pitch. We learn how your business runs, review your current technology, and make sure membership is a good fit for both sides.

Align to Baseline

You don't have to be perfect to join. We bring your systems up to a shared standard — so everything starts on solid ground and the whole community benefits.

Monitor, Protect & Support

From here, we watch your systems around the clock, keep everything updated, and stay available when you need us. Automation handles the routine — we handle the judgment calls.

Technology and Member Services

From the proactive care that comes with every membership to the technology services that keep your business competitive — here's what we bring to the table.

Core Member Services

Included with every membership

Your systems are monitored, patched, and maintained — so you can focus on running your business instead of worrying about IT.

  • 24/7 endpoint monitoring & alerting
  • Automated OS & third-party patching
  • Baseline endpoint protection
  • Remote maintenance for agent & patch issues
  • Foundational business email hardening
  • IT budget & environment advisory
  • Asset & device documentation
  • Monthly health reporting
  • Remote support at member hourly rate
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Cybersecurity & Compliance

We help you understand your risks, recommend practical protections, and guide your team toward safer habits — without fear tactics or unnecessary complexity.

  • Business-class email & identity security
  • Firewall & network standards
  • Risk & compliance alignment
  • Security awareness training
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Cloud & Productivity

We specialize in the Microsoft ecosystem — Microsoft 365, Azure, and the tools your team uses every day. We set it up right, migrate your data safely, and keep everything running efficiently.

  • Microsoft 365 setup & management
  • Azure cloud infrastructure
  • Migrations & consolidation
  • Data retention & access controls
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Strategic IT & vCIO

Technology should support your goals, not just react to problems. We help you plan ahead, manage vendors, and make smarter IT decisions over time.

  • Roadmaps & budget planning
  • Lifecycle & standards advisory
  • Vendor & licensing strategy
  • Quarterly executive reviews
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AI Website & App Design

Need a website, internal tool, or custom app? We use AI-accelerated design and development to build modern, functional solutions — faster and more affordably than traditional agencies.

  • AI-accelerated website design
  • Custom business applications
  • Internal tools & dashboards
  • Ongoing updates & support
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