Our Approach to Pricing
Honest, Predictable IT.No Hidden Fees.
The Problem with Bundled IT Pricing
Most MSPs charge a large per-device fee that bundles monitoring, maintenance, and a block of support hours into one price. On paper it sounds convenient. In practice, small businesses rarely use all those bundled hours — but they still pay for them every month.
You end up subsidizing support you never needed. We think you should only pay for what you actually use.
How Our Pricing Actually Works
We've done the market research. Our pricing is built to cover the cost of keeping your systems healthy — plus a small, honest margin. Nothing more.
Per-Device Base
A low, market-researched monthly fee per device covers automated monitoring, patching, updates, and the tools that keep everything running. This is our cost of service — not a profit center.
Add-Ons If You Need Them
Need advanced security, compliance tools, or extra backup? Add-ons are available — but only recommended when your business actually calls for them. No bundles, no pressure.
Member Hourly Rate
When something needs a real person — troubleshooting, projects, on-site visits — members get a competitive hourly rate, well below industry average. You only pay for time you actually use.
What's Included in Your Base
Everything your per-device fee covers — automated, around the clock, no extra charge.
Automated Patching
OS and software updates applied consistently across your environment.
24/7 Monitoring
Your systems are watched around the clock — not just during business hours.
Alert Triage
We filter the noise so you only hear about things that actually matter.
Standard Updates
Firmware, drivers, and application updates — handled, not invoiced.
Documentation
Your environment is mapped and documented — passwords, configs, contacts.
Remote Support
Quick questions and basic troubleshooting — just reach out, no ticket fee.
Let's Talk About What Your Business Needs
No pressure, no jargon, no commitment. Just a real conversation about your technology, your budget, and whether we're the right fit.
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