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Our Services

Technology That Worksfor Your Business.

Everything we offer — explained the way we’d explain it to a neighbor. No jargon, no fine print, just real solutions.

Our Approach

Built for partnership, designed for your success.

Every member starts with a proactive foundation of monitoring, patching, and documentation. Beyond that, we offer cybersecurity guidance, cloud management, strategic consulting, and more — all scoped honestly to what your business actually needs.

Shared Standards

Every member environment meets a common baseline — patching, protection, email security — so the entire community benefits.

One Team, Full Picture

We document your environment, track every change, and own the outcome. No finger-pointing between vendors.

Honest Guidance

Every recommendation is in your best interest. We’ll never push something you don’t need — straight talk, no pressure.

Service Detail

What each service actually includes.

Core Member Services

Included with every membership

The foundation of every MagnusMSP membership. We monitor your endpoints around the clock and patch vulnerabilities before they become problems. Your devices receive baseline protection, your assets are documented, and you get monthly health reports so you always know where you stand. When your team needs hands-on help, remote support is available at your member hourly rate — from a real person who already knows your environment, not a random technician reading from a script.

What this means for members

These services form the baseline every member receives from day one. Automation handles monitoring and patching with consistency and precision — while our team stays available for the judgment calls, communication, and hands-on work that only a real partner can provide. Premium protections like EDR, advanced threat detection, and managed SOC services are available as add-ons for members who need a higher level of coverage.

  • 24/7 endpoint monitoring & alerting
  • Automated OS & third-party patching
  • Baseline endpoint protection
  • Remote maintenance for agent & patch issues
  • Foundational business email hardening
  • IT budget & environment advisory
  • Asset & device documentation
  • Monthly health reporting
  • Remote support at member hourly rate

Cybersecurity & Compliance

Security should protect your business without overwhelming it. We take a practical, layered approach — helping you implement business-class email with proper identity verification, recommending firewall and network standards, and guiding your team on phishing awareness and safe habits. We also help you align with compliance requirements for insurance renewals, vendor agreements, and industry regulations. The goal is sensible protections that materially reduce your risk — not fear tactics or selling you tools you don't need.

What this means for members

As a member, your security posture is part of our shared community standard. We prioritize the protections that materially reduce risk first — patching, MFA, least privilege, email hardening — and only recommend additional layers when they genuinely strengthen your position. Advanced protections like EDR, SIEM, and managed detection are available for members who need them.

  • Business-class email & identity security
  • Firewall & network standards
  • Risk & compliance alignment
  • Security awareness training

Cloud & Productivity

We specialize in the Microsoft ecosystem. Microsoft 365 for email, collaboration, and productivity. Azure for cloud infrastructure and identity management. We handle configuration, migrations, retention policies, access controls, and ongoing optimization — so your cloud environment works for your business instead of creating confusion. If you're paying for licenses your team isn't using, we'll tell you. For hardware, we typically recommend Dell for compute and Ubiquiti for networking — reliable, well-supported platforms that fit small business budgets without cutting corners.

What this means for members

Members get honest guidance on cloud spending and tool adoption. If a license isn't adding value, we'll tell you. We also help evaluate and standardize your hardware — recommending Dell and Ubiquiti where they make sense, and always prioritizing what fits your environment and budget over brand loyalty.

  • Microsoft 365 setup & management
  • Azure cloud infrastructure
  • Migrations & consolidation
  • Data retention & access controls

Strategic IT & vCIO

Most small businesses don't have someone thinking about their technology strategy — they just react when something breaks or a vendor pushes an upgrade. As your virtual CIO, we help you build IT roadmaps, plan budgets, manage vendor relationships, and make informed decisions about standards and lifecycle planning. Through quarterly reviews, we keep you informed about where your technology stands and where it should be heading. Think of it as having a seasoned IT strategist in your corner without the full-time salary.

What this means for members

vCIO services give you executive-level IT guidance with the continuity and context of a partner who already knows your business. We act as your translator and advocate — helping you navigate vendor negotiations, evaluate technology decisions, and focus your resources where they matter most.

  • Roadmaps & budget planning
  • Lifecycle & standards advisory
  • Vendor & licensing strategy
  • Quarterly executive reviews

AI Website & App Design

Need a website, internal tool, or custom application? We use AI-accelerated design and modern development practices to build polished, functional solutions — faster and more affordably than traditional agencies. From marketing websites to internal dashboards and business tools, we deliver solutions tailored to your needs with ongoing support and updates.

What this means for members

Members receive priority scheduling and preferred access to all design and development work. Because we already know your business, technology stack, and goals, we can deliver faster and with less back-and-forth than an outside agency.

  • AI-accelerated website design
  • Custom business applications
  • Internal tools & dashboards
  • Ongoing updates & support

The Difference

What Membership Actually Means

Instead of calling for help after something breaks, membership means having a partner who watches, maintains, and supports your systems — every day, with your best interests in mind.

  • Email is the #1 way businesses get compromised.

    We help you understand the risks, recommend the right protections — like identity verification and phishing safeguards — and guide your team toward stronger habits. The more you adopt, the safer you are.

  • One team that sees the whole picture.

    No finger-pointing between vendors. No repeating yourself. We document your environment, track every change, and take ownership — so nothing falls through the cracks.

  • Maintenance shouldn’t wait until something breaks.

    We stay on top of patches, updates, and monitoring — catching small issues early so they don’t turn into downtime, data loss, or a weekend emergency.

  • Compliance readiness, built into your routine.

    Insurance renewals, partner requirements, industry regulations — we help you put the right controls in place and keep the documentation ready so you’re never scrambling.

  • Threats evolve. Your awareness should too.

    Scams are getting smarter and harder to spot. We keep you informed about what’s out there, train your team to recognize red flags, and respond quickly when something doesn’t look right.

Membership is a partnership, not a transaction — built on honest guidance, shared standards, and a genuine commitment to your success.

Next Step

Not sure what you need?

That’s completely fine. Reach out, tell us a bit about your business, and we’ll help you figure out the right fit — no pressure, no sales pitch.

Request a Member Assessment